Terms and Conditions of Use for the online store www.weddline.com apply to orders for the purchase of products offered by the company Profiest Distribution SRL through the website.

For the proper use of the website, we strongly recommend that you review and familiarize yourself with the presented Terms and Conditions. We reserve the right to make changes to these Terms and Conditions without prior notification.

  1. GENERAL PROVISIONS

This site is owned by Profiest Distribution SRL. By placing an online order, the Buyer accepts the Terms and Conditions of sale of products and/or the provision of services based on the legislation of the Republic of Moldova (hereinafter referred to as “Terms and Conditions”) presented below. 

The use of the website implies acceptance of the Terms and Conditions proposed by Profiest Distribution SRL, in accordance with Law no. 284/2004 on Electronic Commerce. The relationship between the customer and the seller is established based on Law no. 105/2003 on Consumer Protection and other normative acts adopted in accordance with it. 

The Seller reserves the right to modify the given Terms and Conditions, and the Buyer is obligated to monitor these changes.

  1. PERSONAL DATA PROTECTION 

By using the website www.weddline.com, you automatically agree to the collection and processing of personal data required for order processing/confirmation/execution. 

Personal data is processed solely for legitimate purposes, such as providing the products you order, promotions, Google Analytics, cookies, and notifications/newsletters. 

All information containing personal data is stored and used only for the period necessary to achieve the purposes for which it was collected and in accordance with the provisions established by Law no. 133/2011 on personal data protection. 

We use commercial security measures to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information on the site. However, the transmission of data over the internet or wireless networks cannot be entirely secure. Therefore, like other companies, we cannot guarantee the security of the information provided by the Buyer, and they do so at their own risk.

  1. ORDER REGISTRATION AND PAYMENT 

Online payment is made with maximum security using the payment card as the payment instrument, allowing for online transactions. After making the payment, you will receive a payment confirmation to your email address. 

The payment processor uses a secure system based on the latest version of the 3D-Secure security standard, which means a new global approach to buyer authentication in secure online transactions. This security measure involves redirecting the user to a secure page during the payment process, where each cardholder is authenticated by a unique one-time code for each online transaction.

Refunds are made only to the payment card used for the purchase. To make a payment, you will need to enter your credit card details. The transfer of this information is done in accordance with all necessary security measures. The information is transmitted in encrypted form and is stored only on a specialized server of the payment system.

The following information will be requested to make a payment:

  • Card number (16 digits)
  • Expiration date (month and year)
  • CVC or CVV code (3 digits)
  • Name and surname on the credit card

If the card’s currency differs from the transaction currency, the conversion conditions of the issuing bank will apply to the deducted amount from the card account.

4. PRODUCT DELIVERY 

The Seller will make every effort to comply with the delivery conditions specified on the website; however, there may be possible delays in delivery that may arise due to unforeseen circumstances (bad weather conditions, public holidays) and are not the Seller’s fault. 

The risk of accidental loss or damage to the product is transferred to the customer from the moment they receive the product. 

The transportation cost is calculated individually for each order, based on the delivery area and weight of the package and is shown at checkout. 

We accept only one delivery address for each order. If you need to deliver the order to different addresses, please register separate orders for each address. 

5. RIGHT TO RETURN 

According to Law no. 105-XV of March 13, 2013, on consumer protection, the Buyer has the right to return the purchased product/goods for certain reasons within 14 days from the day of package receipt. The funds will be returned to the card from which the purchase was made. 

Returns of used products or those subjected to unauthorized interventions, as well as products showing signs of usage, scratches, chips, or products with missing package and/or accessories will not be accepted.  

Products that have been personalized at the consumer’s request cannot be returned.

6. PRIVACY POLICY 

In accordance with the provisions of Law no. 133/2011 on the protection of personal data, the service provider processes personal data. Personal data is processed in good faith and in accordance with the law. The processing of personal data is carried out through mixed means (automated and manual) in compliance with legal requirements and under conditions that ensure security, confidentiality, and respect for the rights of data subjects. 

The service provider collects and processes only the personal data provided by consumers when placing an order: name, surname, phone number, address, postal address. 

Personal data is used exclusively for website administration, to provide special access to information, for order delivery, or to contact the consumer for the purpose of delivery execution. By this notification, users and consumers acknowledge that their personal data (name, surname, phone number, address, postal address) will be processed and used by the service provider.

The service provider will not disclose any of the data held to a third party without the consent of the data subjects, and will not trade, exchange, or disclose this data to other individuals, except as required by current legislation (at the request of public institutions of the state, law enforcement authorities, courts, and other entities authorized to process personal data). 

Personal data may be processed and used by the service provider for statistical and subsequent promotional purposes. 

The service provider complies with the requirements for the security of personal data and ensures the protection of consumer data from loss, destruction, distortion/falsification, or disclosure to third parties.

Employees of the service provider are required to respect the confidentiality of consumers’ personal data. The processing of personal data will be carried out by the authorized person of the Provider. 

The Provider uses methods and security technologies in accordance with current legal provisions. 

The Provider does not collect transaction-related information, such as card numbers, expiration dates, or country of origin.

7. CONTACT INFORMATION

For any inquiries or concerns regarding the Terms and Conditions you can reach us at the contact information provided below:

Name of the company: Profiest Distribution SRL

Address: MD-2004, Mitropolit Dosoftei 115/A, Chisinau, Republic of Moldova

Phone number: +373 620-033-98

Email: info@weddline.com